Support Tip: Ignite 2018

Heading to Ignite? Do you have Intune support questions? Intune Support-as-a-Feature experts (including many of the folks behind the @IntuneSuppTeam and this blog) will be at Ignite and would be happy to answer any Intune supportability questions you have. The team will be helping our peers in engineering staff the Intune booth on the show floor. Feel…


Resolved – Known Issue: Unable to install Word from Intune on iOS

Resolved!  Apple has released a fix!   We recently posted IT148224 on the M365 Service Health Dashboard to let customers know there’s a known issue whereby users may be unable to install Microsoft Word on iOS using the Intune service. This issue is not limited to Intune; there’s other MDM providers affected. We have reached…


Known issue with file sharing in OneDrive

We’ve noticed an issue in Intune, around how files are shared in OneDrive. The reason for this is that OneDrive has changed how files are made available to FileApp. We’re working on fixing the issue but we’re sharing some details with you in this post, so you can be aware of it. File sharing with…


Intune App Protection Blade Moving

We recently shared in MC129046 for Intune customers and MC129047 for hybrid (Intune + Configuration Manager) customers that the Intune App Protection blade is moving! Today, we started the redirect experience. When you head to the Intune App Protection service blade in the Azure portal it’ll give you a notice that App Protection is moving…


Microsoft Graph APIs are generally available for Intune

By Dave Randall | Sr. PM We’re excited to announce the General Availability (GA) of our Microsoft Graph APIs for Intune. I’d like to thank all of you who have provided feedback on the API’s and the API documentation. Our Microsoft Graph API’s for Intune have undergone changes as a result of your feedback, and…


User Experience Update to the Intune iOS Company Portal app

By Esther Michel | PM 1/11/18: Updated to include improved screenshots 1/12/18: Updated with a new link to sign up for TestFlight 1/22/18: Updated to announce availability of pre-release version through the Apple TestFlight program 2/20/18: Updated to announce availability of a new version (version 2.14.0) of the iOS Company Portal user experience update through the Apple TestFlight program…


Multiple Application Protection policies(APP) post Intune MDM and MAM channel integration

Now that we have started the backend work to merge the Intune App Protection (also known as Mobile App Management – MAM) and MDM policy channels as mentioned here, you may see multiple policies with similar display names under App Policy in the Intune App Protection blade in the Azure console. This blog post is intended to explain…


Managing Android for Work devices independently in the Intune console

Updated 12/15 to include new estimate for rollout of changes. We’ve heard your feedback and accordingly, Intune now supports managing enrollment of Android for Work (AFW) devices independently from the Android platform, with no change in the end user experience. In this blog post, we’ll show you what will change in the enrollment flow, after…


Postponed: Upcoming Security Enhancements in the Intune Service – your action is required!

Updated 2/9/18 – We’ve made changes to this feature, to incorporate your feedback and we’ve reposted about it here: Updated: Upcoming Security Enhancements in the Intune Service. We’re keeping this page so we don’t lose any comments you may have shared. We’ll keep you updated about any changes in the new blog post and through the…


Support Tip: Setting up communication between MAM-managed and MDM-managed apps

Updated 11/2/17 with the Office Message Center post details. Updated 11/17 with new section on corporate data. Updated 11/29 with APP section. We hear occasionally from customers that they want apps managed by App Protection – better known as Mobile Application Management (MAM) – to allow communication with apps managed by Mobile Device Management (MDM)…