New Security Update MS11-022

Hotfix for Security Update MS11-022 released publicly as MS11-036   MS11-036: Description of the security update for PowerPoint 2002: May 10, 2011 Security Update for Microsoft PowerPoint 2002 (KB2535802) MS11-036: Description of the security update for PowerPoint 2003: May 10, 2011 Security Update for Microsoft Office PowerPoint 2003 (KB2535812)   MS11-036: Description of the…


Office 2010 Web Apps Workshops

Office 2010 Web Application Workshops and experts coming soon to a city near you… Thinking about setting up Microsoft Office 2010 Web Applications in your environment? Curious about Excel, OneNote, PowerPoint and Word web applications? If the answer to any of the above questions is yes, you should consider attending one of the Office 2010…

Visio 2010 exits when clicking on Save or Open commands

This may also occur with Office 2010 also. Check to see if you have any document management software installed that adds shell extensions. The last case with this issue I saw was using something called Lotus Document Manager 6.5.1. We uninstalled that from Add or Remove Programs (Windows XP SP3) and the issue went away….

Photo Editor error after security update

Microsoft Photo Editor Error Reading File With Security Update MS10-105 (KB2289162) installed. We found it happens if the image has a width of 2,731 or greater. If you open the image in Paint and go to Image menu, Attributes… (CTRL+E), change the Width to 2,730 or less, then save. The file should now open. This…


When I click Edit Data on a 2007 native chart nothing happens

Here’s an issue I saw recently that was a head scratcher but found a fix so wanted to share. You have a chart in a PowerPoint 2007 presentation, you want to edit the data in the chart so you right-click the chart, click Edit Data but nothing happens, Excel should launch. You also get Edit…


Visio Shapes pane is missing in Visio 2010

If you don’t see any shapes window on the left of a new drawing after you upgrade to Visio 2010 go to the View tab, click on Task Panes, and click on Shapes Shapes window missing above You should now have the shapes pane. This is a toggle, on/off setting. If you click on the…


Recover data from corrupt Publisher file

When you open a publication (*.pub) in Publisher you may get the following message: “Publisher had detected a problem in the file you are trying to open. If you are certain that this file came from a trusted source and does not contain harmful information, click OK. If you received this file from another person…


Visio issue with Kaspersky saving as PDF

We’ve had a couple reports of users saving as PDF from Visio using the Microsoft Save As PDF/XPS add-in that now ships with Office 2007 SP2. What happens is when you try to save a Visio drawing as PDF you receive an error message: "This file is open in another instance of Visio or in…


MPEG-2 video problem with PowerPoint 2010

We recently released knowledge base article addressing an issue with certain MPEG-2 files inserting into PowerPoint. There were a few workarounds we suggest. One of which is installing an MPEG-2 codec. PowerPoint cannot insert a video from the selected file. Verify that the necessary codec for this media format is installed, and then try again.(400737)…


New PowerPoint Hotfixes

PowerPoint 2007 PowerPoint 2010   See KB 953878 for more information on Office hotfixes sent out in the Cumulative Updates schedule (every two months). KB 953878 will have the master rollup articles for the current bi-monthly set of hotfixes.