AVIcode agent installation fails with “1324 Error.” The Path “My Documents” contains an invalid character.

Just a quick heads up on a new KB article we published today: ===== Symptoms The installation (setup) of the AVIcode agent on a computer fails with the following error: “1324 Error.” The Path “My Documents” contains an invalid character. Cause This is usually caused by an invalid character in the user profile. For example,…

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How to Extend an Expired Evaluation License in AVIcode

Hi Everyone, Nicholas Dodge here.  Today I want to take a minute to talk about a recent issue I encountered that involved extending an expired AVIcode evaluation license.  In this scenario, my customer was using an Evaluation License version of AVIcode and the evaluation period as well as the evaluation license that was in use…

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New KB: You cannot upgrade AVIcode SE-Viewer 5.0 to 5.7

Here’s another heads up on a new AVIcode Knowledge Base article we published this morning. This one talks about how to fix an issue where the upgrade of AVIcode SE-Viewer from version 5.0 to 5.7 fails with “Can not upgrade currently installed version of AVIcode Intercept SEViewer.” Symptoms When you try to upgrade AVIcode SE-Viewer…

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New KB: AVIcode 5.7 SE-Viewer upgrade fails with Windows Installer Error 1722

Just a quick heads up on a new AVIcode Knowledge Base article we published this morning.  This one talks about how to fix error 1722 when trying to install AVIcode SE-Viewer 5.7: Symptoms When you try to upgrade to AVIcode SE-Viewer 5.7 from version 5.0, 5.5 or 5.6, the installation fails and you receive an…

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We have a new AVIcode forum on TechNet

Just an FYI that we’re now hosting a new AVIcode specific forum on TechNet that will be frequented by members of the product team, support and the MVP community.  If you do any work with AVIcode then you’ll definitely want to bookmark this one. You can find it here:  http://social.technet.microsoft.com/Forums/en-US/category/systemcenteroperationsmanager J.C. Hornbeck | System Center…

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No events are logged to AVIcode Intercept Studio SE-Viewer when monitoring a .NET 4.0 application

Just a heads up on a new AVIcode Knowledge Base article we published today: ===== Symptoms An AVIcode Intercept Studio Agent is installed and configured to monitor an Application or Web Application that was created using .NET 4.0 but no events are being displayed in SE-Viewer. When examining the Intercept EventLog the Intercept Service can…

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Blog posts to read on AVIcode 5.7

  If you really want to learn about AVIcode and its Application Monitoring capabilities, one of my favorite SMEs on the ‘net is Simon Skinner – SystemCenterCentral    Twitter Simon is a long-time System Center Operations Manager MVP, who has been working with the AVIcode technologies since well before Microsoft acquired them in 2010.  Simon recently…

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How to free AVIcode Intercept Studio Agent licenses to be used on other computers

Just a heads up on a new AVICode Knowledge Base article we published today.  This one describes how to free AVIcode Intercept Studio Agent licenses to be used on other computers: ===== Summary When an AVIcode Intercept Studio Agent is uninstalled from a computer, the license that was associated with that Agent does not automatically…

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Microsoft acquires AVIcode, Inc.

Tweet Today, Microsoft announced its acquisition of AVIcode, Inc.  Read the official blog here. We hope that the rest of the Operations Manager community is as excited as we are about the enhanced capabilities that the AVIcode technologies bring to Systems Monitoring, including not only .Net application monitoring, as well as rich performance metrics: In…