Office Applications only print 1-2 pages

Hello AskPerf!  My name is Susan, and today we are going to discuss an issue where printing through Office applications only produce 1-2 pages out of a multi-page document. For example, you have Windows 2003/2008 Print Server with (e.g. Lexmark Universal v2 PS3 ( and Windows 8.1 clients attempt to print from Office applications; only… Read more

Case of the blank print jobs

Hello Askperf! Anshuman here again with an interesting issue I worked a few weeks ago. The following pop-up appeared on my workstation intermittently: I then realized that I had the Send To OneNote printer set as my default printer. The next time this occurred, I paused the print queue and noticed that the “Remote Desktop… Read more

How to migrate local ports when doing print migration

Hello Askperf! My name is Tingu, and today I’m going to talk about an interesting print migration issue I had a few weeks ago. We had a case where an application server was running on Windows 2003, where more than 400 print queues were created. The port was created as a local port to forward… Read more

Windows 8.1 / Windows Server 2012 R2 – In-box Scan App

Welcome back AskPerf readers!  Prior to Windows 8.1, scanning could be a relatively frustrating experience with many questions coming to mind… Will my scanner work on Windows RT? Do I need to download a driver from the manufacturer? Do I have the necessary applications to acquire and edit an image? With Windows 8.1, any Windows… Read more

Windows 8.1 / Windows Server 2012 R2 – Printer Roaming

Hello again AskPerf!  Today I’m going to introduce a new Windows 8.1 feature called Printer Roaming. Windows 8 provided the ability for users to roam a number of settings with their Microsoft account, such as the desktop background and web history. Windows 8.1 extends this functionality to include roaming of printer connections, and this is… Read more

Windows 8.1 / Windows Server 2012 R2 – NFC “tap to connect” Printer Connections

Hello folks, today I am going to talk about a new feature that’s available in Microsoft Windows 8.1 and Server 2012 R2 called NFC “tap to connect” Printing. NFC stands for Near Field Communication, which allows a two way communication between devices (endpoints) within a very close proximity; typically no more than few centimeters. NFC… Read more

Windows Server 2012 R2 Server Manager Crashes when clicking on Local Computer

Hello everyone!  I am writing today to raise awareness of an issue that we have come across recently.  I was working on a case with a customer where Server Manager in Windows Server 2012 would crash when he selected the Local Computer tab.  While debugging the issue, we found that Server Manager was crashing when… Read more

Microsoft Fixit for Printing UPDATED for Windows 7 & Windows Server 2008 R2

Hello folks.  This is a quick post to inform you that the “Microsoft Fixit for Printing” is now live with .msi packages for Windows 7 and Windows Server 2008 R2.  We know a lot of you have been asking for this for months, and we apologize for how long it took.  With that, please see… Read more

Unable to connect to a printer using a CNAME record

Good morning AskPerf!  My name is Sandeep Bhatia and I work with Networking team here in Microsoft Support.  In today’s post, we will discuss Print issues when using a CNAME on Windows 2008 R2 Server, with a non-Microsoft DNS Servers. When you connect a printer hosted on Windows 2008 R2 Server using a CNAME alias… Read more