Network Stored PST files … don’t do it!

At least once a week, someone on the Performance team will get a customer call concerning hangs or resource depletion on their file server.  The file server in question is used for user home folder storage and users are accessing Outlook Personal Storage (.pst) files stored on the server from their client.  The issue will manifest… Read more

Microsoft Fixit for Printing

Good morning AskPerf world!  Jeff Hagler from the Performance team here to chat about printing.  How many of you have ever dealt with an issue where you just knew that something was wrong with your print spooler but could not quite put a finger on it?  Maybe print jobs were slow, certain users could print to… Read more

Task Scheduler Error “A specified logon session does not exist”

Good morning AskPerf!  Kapil Patry here from the Microsoft Platforms Support Team.  I am blogging today about an issue I recently worked.  This particular issue dealt with the creation of a task using Task Scheduler on a Windows 2008 R2 Server (can occur on Windows 7 as well).  When I attempted to create a scheduled… Read more

Slow Large File Copy Issues

From time to time, customers will call in to report “performance problems” that they are having when copying large files from one location to another.  By “performance problems”, they mean that the file isn’t copying as fast as they expect.  The most common scenario is copying large SQL databases from server to server, but this… Read more

Memory Management – Demystifying /3GB

As promised – here’s the long awaited post on the infamous /3GB switch.  At least once a week we have this discussion with a Systems Administrator somewhere who has this set in the boot.ini file on all of the servers but doesn’t know why.  Maybe someone added it to the server build process at some… Read more

WMI: Rebuilding the WMI Repository

UPDATE 3/8/2017 This BLOG is no longer valid. Please see this one instead: WMI: Repository Corruption, or Not? REBUILDING THE WMI REPOSITORY Scenario Windows Management Instrumentation fails due to repository corruption or the repository is too large The WMI Repository “%windir%System32\Wbem\Repository” is the database that stores meta-information and definitions for WMI classes; in some cases the repository… Read more

What to do if your Windows 8 Modern App fails to start

Good morning AskPerf!  David Alessi here from the Windows 8 client team.  One of the biggest support issues we’ve seen is with Windows 8 Store (formerly Metro/Modern) Apps failing to start.  This post is going to cover some of the most common issues that users run into, and how to troubleshoot them. When troubleshooting Windows… Read more

Windows 8 / Windows Server 2012: Remote Desktop Management Server

Welcome to Day 9 of our launch series, and the first of 4 covering RDS.  In todays post, we are going to cover the “Remote Desktop Management Server” (RDMS) interface for creating and managing a Windows Server 2012 Remote Desktop environment. What is RDMS? In Windows Server 2008 R2, admins have had to use at… Read more

Terminal Server and Printer Redirection

A common issue we work with is Printer Redirection issues with Terminal Services on Windows Server 2003.  Although printer redirection seems fairly simple on the surface, the issues that we work on can get somewhat convoluted.  So today we’re going to look at some common troubleshooting steps for Printer Redirection issues.  However, before we get… Read more

IE7 – Tabbed Browsing

Tabbed browsing is a new feature in Internet Explorer 7.  One question we are frequently asked by administrators is – “How do I control the tab behavior for my users to present a consistent experience?”  We are also asked the same thing by developers who want to leverage this functionality for their applications.  However, it is… Read more