MSI: Windows Installer / UAC Issues (Vista+)
MSI: Windows Installer/UAC Issues (Windows Vista+)
Description: MSI: Windows Installer/UAC Issues (Windows Vista+) troubleshooting.
Scoping the Issue:
· What is the error message?
· Does this install fail on all machines?
· Are the MSI Packages being installed via GPO?
· Is this a 3rd Party Product?
· Does the issue occur with UAC turned off?
· Do other applications install successfully?
· Is the user an Admin?
· Collect MSDT/MPS Reports.
· Collect Procmon Log during the issue.
· Configure MSI Logging and capture the MSI Logs.
· Collect the HTM file of corresponding GPO using GPMC.
Troubleshooting / Resolution:
· Review MSDT/MPS Reports for MSI related Events in the Application Log.
· Review Procmon Log for Access Denied or Path Not Found error messages.
· Review HTM file for an Windows Installer Specific and UAC settings.
· Review MSI Logs for any Windows Installer error messages.