MSI: Windows Installer / UAC Issues (Windows Vista +)


MSI: Windows Installer / UAC Issues (Vista+)


 


MSI: Windows Installer/UAC Issues (Windows Vista+)


 


Description:  MSI: Windows Installer/UAC Issues (Windows Vista+) troubleshooting.


 


Scoping the Issue: 


·         What is the error message?


·         Does this install fail on all machines?


·         Are the MSI Packages being installed via GPO?


·         Is this a 3rd Party Product?


·         Does the issue occur with UAC turned off?


·         Do other applications install successfully?


·         Is the user an Admin?


 


 


  


Data Gathering: 


·         Collect MSDT/MPS Reports.


·         Collect Procmon Log during the issue.


·         Configure MSI Logging and capture the MSI Logs.


·         Collect the HTM file of corresponding GPO using GPMC.


 


 


 


Troubleshooting / Resolution:


·         Review MSDT/MPS Reports for MSI related Events in the Application Log.


·         Review Procmon Log for Access Denied or Path Not Found error messages.


·         Review HTM file for an Windows Installer Specific and UAC settings.


·         Review MSI Logs for any Windows Installer error messages.


 


 


Additional Resources:


http://blogs.technet.com/askperf/archive/2007/02/20/the-basics-of-uac.aspx


 


http://msdn.microsoft.com/en-us/library/aa372468(VS.85).aspx


 


http://blogs.msdn.com/uac/


 


http://blogs.msdn.com/windows_installer_team/archive/2009/09/02/authoring-a-single-package-for-per-user-or-per-machine-installation-context-in-windows-7.aspx


 


http://technet.microsoft.com/en-us/library/dd851376.aspx


 


http://msdn.microsoft.com/en-us/library/aa368560(VS.85).aspx