New Office Update to address some of the scaling issues with Skype for Business 2016 and PowerPoint 2016

Hi Everyone, This is Kim Johnson from the Windows 10 client supportability team.  I wanted to share some exciting news around some new updates for display scaling issues in Skype for Business 2016 and PowerPoint 2016.  In previous blogs we discussed some of the issues encountered with display scaling on high dpi devices: · Display… Read more

Surface Ethernet Drivers

Hi, My name is Scott McArthur and I am a Supportability Program Manager for Surface. Today I have a quick blog on some important deployment information regarding the Surface Ethernet Drivers. When doing a deployment, it is necessary to add the Surface Ethernet drivers to boot images (ConfigMgr, MDT, WDS). This blog will discuss where… Read more

Troubleshooting Common Surface Pro 3 Issues Post Deployment

With the launch of Surface Pro 3, enterprises have been testing/deploying them. Almost all deploy a customized image to Surface Pro 3 and sometimes they hit a roadblock. Today, I will talk about some of the basic things to check that can help narrow down the issues. Before we get to that, I would like… Read more

Surface Pro 3 Hibernation Doesn’t Occur on Enterprise Install

Hi my name is Scott McArthur and I want to call out a recently published KB article: Surface Pro 3 doesn't hibernate after four hours in connected standbyhttp://support2.microsoft.com/kb/2998588 If you are deploying an image to Surface Pro 3, you are missing out on the feature where after 4 hours in Connected Standby the device will… Read more

Updating Surface Pro 3 firmware (Cross Post)

Hi this is Scott McArthur and I just wanted to call attention to a blog that I worked on with some of our PFE engineers that just posted related to Surface.  How to Update the Surface Pro 3 Firmware Offline using a USB Drivehttp://blogs.technet.com/b/askpfeplat/archive/2014/10/20/how-to-update-the-surface-pro-3-firmware-offline-using-a-usb-drive.aspx This blog shows you how you can update firmware from a… Read more

Asset Tag Tool for Surface Pro 3

Hi my name is Scott McArthur and I want to call out a tool that recently came out that allows Enterprise customers to set Asset Tags on Surface Pro 3. This tool is available for download at the following location: http://www.microsoft.com/en-us/download/details.aspx?id=44076 The tool requires the following: Surface Pro 3(other Surface devices not supported) UEFI firmware… Read more

Deploy Windows to Surface Pro 3 using Microsoft Deployment Toolkit

Hi, my name is Scott McArthur and I am Senior Support Escalation Engineer on the Deployment/Devices team. In today’s blog I am going to go over the steps to deploy Windows 8.1 Enterprise X64 Update to a Surface Pro 3. In this example I will be using the following deployment technologies Microsoft Deployment Toolkit 2013… Read more

Deploying Surface Pro 3 Pen and OneNote Tips

Hi, my name is Scott McArthur and I am Senior Support Escalation Engineer on the Deployment/Devices team. In today’s blog I am going to go over some tips for deploying Surface Pro 3 related to the Pen and OneNote integration. Note:  The Surface Pro 3 Pen functionality requires OneNote 2013 or Modern OneNote.  It does… Read more

Surface Pro Firmware and Driver Pack for Enterprise deployments

Today I am going to discuss the Surface Pro Firmware and Driver Pack.  The Surface Pro Firmware and Driver Pack is a collection of drivers and firmware updates that Enterprise will need if they want to deploy their own custom image to the Surface Pro using Microsoft Deployment Toolkit, System Center Configuration Manager, or any… Read more

Unattended Setup of Windows 8 to Surface Pro

In today’s blog I am going to explain how you can do an unattended setup of the default Windows 8 Enterprise X64 install.wim to a Surface Pro from a USB drive.  Unattended setups are not new but when you are deploying to the Surface Pro (or any other UEFI system) there are some special considerations… Read more