What is the WINSXS directory in Windows 2008 and Windows Vista and why is it so large?

A commonly asked question among people looking at a Windows Vista or Windows Server 2008 installation is “why is the WinSxS folder so big?!”   To answer that question I need to first describe componentization, and how components are managed in Windows Vista. One of the largest changes between previous versions of Windows and Windows Vista… Read more

Removing .NET Framework 4.5/4.5.1 removes Windows 2012/2012R2 UI and other features

This is Vimal Shekar and Krishnan Ayyer from the Windows Support team. Today in this blog, we will be discussing about an issue that we are seeing increasingly being reported in support. We will look at the effects of removing .Net Framework from a Windows Server 2012/2012 R2 installation. Windows Server 2012 includes .NET Framework… Read more

Display Scaling changes for the Windows 10 Anniversary Update

Today we have guest author for this blog. Peter Felts is a Senior Program Manager in the developer platform group and is going to discuss Display Scaling improvements and changes with Windows 10 Anniversary Update (version 1607) Overview Steve Wright’s previous blog post about display scaling for high dots-per-inch (DPI) displays in Windows 10 does… Read more

My Disk is Read-only, Help!

Recently I helped someone on an issue where the customer had a disk that was part of a Windows 2008 R2 Service Pack 1 Cluster.  They could bring the disk online, but they couldn’t write to it.  During the course of troubleshooting, they ran Diskpart and looked at the attributes of the disk.  They found… Read more

Windows Server 2016 Volume Activation Tips

Hi, This is Scott McArthur, a Supportability Program Manager for Windows and Surface. With the launch of Windows Server 2016 I wanted to share some information on volume activation: Updating your existing KMS hosts to support Windows Server 2016 Setting up a new Windows Server 2016 KMS host Activating Windows 10 Enterprise 2016 LTSB Updating… Read more

Windows 8 and .Net Framework 3.5

  With each new release of Windows, it’s a challenge to balance keeping the OS footprint small with maintaining forward compatibility for applications and devices. The .Net Framework is at the heart of this challenge. In Windows 8, Microsoft decided to take a new approach to the way that such features are installed. In this… Read more

How to run a Sysprep and Capture Task Sequence From MDT 2010

Hello, my name is Kevin Ledman. I am a Support Escalation Engineer in the Windows group and today’s blog will cover how to run the new Sysprep and Capture Task Sequence included with MDT 2010. If you choose to deploy an operating system manually or need to make customizations outside of the MDT task sequencer,… Read more

How to use Bitlocker Data Recovery Agent to unlock Bitlocker Protected Drives

  Hello, my name is Manoj Sehgal. I am a Senior Support Escalation Engineer in the Windows group and today’s blog will cover “How to use Bitlocker Data Recovery Agent (DRA) to unlock Bitlocker Protected Drives In Windows 7, we have option to unlock devices using Bitlocker DRA if you have a PKI Infrastructure in… Read more

How to backup recovery information in AD after BitLocker is turned ON in Windows 7

Hello, My name is Manoj Sehgal. I am a Senior Support Escalation Engineer in the Windows group and today’s blog will cover “How to backup recovery information in Active Directory (AD) after Bitlocker is turned ON in Windows 7 and above.” In this blog, I will try to answer a common question asked to us… Read more

How to use DISM to install a hotfix from within Windows

Hello, my name is Emmers Presson. I am a Support Escalation Engineer for Microsoft in the Windows Core team. The purpose of this blog is to give you the steps to install a hotfix (or any other “package”) on the currently running operating system using the Deployment Image Servicing and Management (DISM) command. DISM is… Read more