Error 207 – No such interface supported 0x80004002 after installing DPM SP1

We have seen several calls from people who are getting this error after installing SP1 for DPM2007.  An Unexpected error occurred during a VSS operation. ID 207 Details: No such interface supported (0x80004002) Recommended action: Retry the operation This can occur when trying to create new Protection Groups, running Consistency Checks, etc. The following appears… Read more

Top Issues for Microsoft Support for Windows Server 2008 Hyper-V

Hyper-V Beta released as part Windows Server 2008. The final release of Hyper-V happened shortly after the Windows Server 2008 release and can be downloaded here. After a few months of supporting customers, we now have enough case data to report on the top issues being reported for Hyper-V. The issues are categorized below with… Read more

How to Expire Tape Recovery Points in DPM 2007

  When running System Center Data Protection Manager 2007 and utilizing the DPM tape libraries capability for protection, it may be necessary to expire tape recovery points prior to “Expires On” date. Tapes which have unexpired data cannot be marked as free from the UI in the DPM Administrators console but sometimes (esp. while testing)… Read more

Installing A VM Operating System Using a Legacy Network Adapter and PXE-boot

Virtual machines can be deployed to Hyper-V using Windows Deployment Services (WDS). To accomplish this requires the proper WDS infrastructure be in place and that the VM PXE boot using a Legacy Network Adapter. Windows Deployment Services can run on Windows Server 2003 or be installed as a Role in Windows Server 2008. It is… Read more

Changing the DPM SRT File Store location

It may become necessary to move the current SRT File Store to another location, for example, if space on the volume being used is running low, and the current data must be retained.  In general, the steps are: 1. Using DPM 2007, backup the SRT RMFileStore  and DPMSRT  SQL databases. 2. Backup the SRT install… Read more

How to Debug Kernel Mode Blue Screen Crashes (for beginners)

Perhaps the largest call generator for the Core Team is for us to determine cause of a hard system crash that generates a Blue Screen and memory dump file.  Commonly called a “Blue Screen of Death (BSOD).”  The vast majority of these memory dumps could be analyzed by Administrators in just a few minutes using… Read more

Automating the OOBE process during Windows Server 2008 Sysprep Mini-Setup

  One of the more common questions we have with Windows Server 2008 deployment revolves around the basic components needed in our answer file to automate the OOBE process during Sysprep mini-setup. Let’s start out with a few basic facts. ·         Sysprep is no longer in the on the operating system CD. Instead, it’s… Read more

Configuring Storage Using Volume GUIDs in Hyper-V

A question the CORE Team gets asked frequently deals with configuring Hyper-V Guest storage using Volume GUIDs instead of drive letters. In this blog I will cover this topic. Volume GUID Storage Storage in a Hyper-V Guest can be referenced by way of a Volume Globally Unique Identified (GUID). This is very useful in scenarios… Read more

Configuring Pass-through Disks in Hyper-V

A question the CORE Team gets asked frequently deals with configuring Hyper-V Guest with Pass-through disks. In this blog I will cover this topic. Pass -through Disk Configuration Hyper-V allows virtual machines to access storage mapped directly to the Hyper-V server without requiring the volume be configured. The storage can either be a physical disk… Read more

Top Issues for Microsoft Support for Windows 2008 Failover Clusters

So, now that we are well into the release for Windows 2008, I thought I’d take a minute to go over some of the top issues we’ve seen on our end. 1. Hyper-V rollup fix – A rollup fix was released to allow for multiple highly available VM’s (and their *.vhd files) to be placed… Read more