Data Protection Manager – Tape drive inventory is not showing up properly

If the information under the Libraries tab in the Management Task area does not show up correctly:

Follow the steps below to remap the tape drive information.

  • Stop the DPMLA service if it is running
  • Remove any tapes from the drive and insert at least one non cleaner tape in the library
  • Create a backup of the following file if it is available: %ProgramFiles%Microsoft DPMDPMConfigdpmla.xml
  • Run DPMDriveMappingTool.exe from the %ProgramFiles%Microsoft DPMDPMBin directory
  • Start the DPM Administrator Console the rescan the libraries from the Management/Libraries tab

Author:Patrick Lewis
Support Escalation Engineer
Microsoft Enterprise Platforms Support