Windows 7 Upgrade Advisor tool failed to run with error message “Windows 7 Upgrade Advisor was unable to reach the Microsoft server for compatibility information. Check your internet connection and try again later.”

This is an upgrade issue we want to share with you.When you run the Windows 7 Upgrade Advisor tool on a system that must use a proxy in order to access the internet you receive the error:”Windows 7 Upgrade Advisor was unable to reach the Microsoft server for compatibility information.  Check your internet connection and…

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Unable to set the Wallpaper on Windows 7 or Windows Server 2008 R2

Recently, we find an wallpaper setting issue on windows 7 and windows server 2008 R2.You want to set a picture on the computer as a background and it doesn’t work. And you can only change it to a solid color.The following KB article was also tried, but the wallpaper never applied:The “Desktop Wallpaper” Group Policy…

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Network adapters icons are missing from Network and Sharing Center.

Here is an issue related to network and sharing center.In some scenario, the network adapter icons are missing from Network and Sharing Center. But you can see the adapters in Device Manager and can access internet without issue even though a Red X at the notification area.You uninstall and reinstall the NIC drivers, however, it…


Error message “one of the USB device attached to this computer has malfunctioned, and Windows does not recognise it”

Today we will talk about an issue of USB devices that many users has encountered.The symptom is when you connect a USB device to windows7 laptop, system will pop up a message “One of the USB device attached to this computer has malfunctioned, and Windows does not recognize it”.In addition, you can find an error code 43…

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Windows 7 SP1 install failed (0x80070003 : error_path_not_found) if missing certain built-in RTM driver

Recently We are seeing some errors of Windows 7 SP1 installation failure. The installation will fail on some system(especially system language in ZH-CN) due to  missing  certain windows RTM driver. We tried to install SP1 but get error message. (Error_Path_Not_Found 0x80070003). Checked on the CBS log:2010-11-07 13:09:52, Info                  CBS    DriverUpdateUninstallUpdates failed [HRESULT = 0x80070003 – ERROR_PATH_NOT_FOUND]2010-11-07…

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Red X in System Tray – Caused By Incoming Connections

This is an issue of networking. After you creat an incoming connection, the system tray icon always displays a red x when no incoming connections are active. However, you still can access internet without problem. See bellowing snapshot: Maybe you get confused why there is a red x in Networking Notification because you test the internet which works fine. It’s because no incoming…

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Error message "The Windows Installer Service could not be accessed".

One day, I tried to install Adobe Acrobat 8.0 but failed. I got error message” Windows installer service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.”. I also tried install ITunes but get the same error.  I changed Window installer service to active…

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Keyboard Layout will lose in Windows XP Mode

This time we talk about an issue of Windows XP Mode. You change “Default input language” in control panel in Windows XP mode, then system reboots or hibernates. You may find the value changed for “Default input language” will revert to the default value (English(united States)-US) after the XP Mode startup again.      …

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System restore points are missing after Windows 7 reboot

Recently, we have been seeing a large number of threads from the forum that system restore points will disappear after windows 7 reboot. When the issue happens, one or more of the following events could be logged:Event ID 22Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This…

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