Unable to upgrade Integration Components after installing Service Pack 1

After you install Windows 7 SP1, you may receive the message that the XP Mode needs to be Upgraded ( Upgrading Virtual PC Integration Components) when you open the XP Mode. Sometimes, the IC upgrade fails and displays “Setup Interrupted”. Resolution: You can examine the setupact.log and vmguestsetup.log. A common issue is the installation failure…

1

OCS 2007 may not able to download address book after upgrading to IE9

Recently we noticed some customers reported that after upgrading to IE9 from IE8, Oiffice communicator can not  download the company address book. Well, you are not observing this issue in Lync Server/Client environment. Resolution: Generally, the ABS file is placed under “https” url, e.g. https://servername/abs/int/files/sample_Company_phone_Number_Normalization_rules.txt. So here are some actions you should take: 1. Make sure the…

0