You cannot click the “Next” button to if you use https:// prefix in the server filed when you configure a Microsoft Exchange Online account on an Android phone

[Symptoms] Consider the following scenario: –      You have a Microsoft Exchange Online mailbox user account. –      You have an Android phone that supports Exchange ActiveSync. –      When you add the mailbox account on the phone, you input a Microsoft Exchange Online server name with the https:// prefix in the Server field. For example, you input…

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IE9 download manager freeze at 99% and “1 sec remaining”

Recently some customers reported that sometimes downloads seem to hang at “1 sec remaining” and 99% in the new IE9 download manager. Actually the files seem to be complete as renaming the “.partial” files seems to work. There are several things that you can try to mitigate this: 1)Open Internet Explorer (IE) in no add-ons mode and…

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Yi Ruan Bluetooth driver update broke your bluetooth? Roll back it!

Recently, some customers reported that after they ran Windows Update and installed Yi Ruan Bluetooth driver, the bluetooth devices like mouse or keyboard was not working any more. Resolution: Follow the steps to roll back to the old driver, : You must be logged on as an administrator to perform these steps. Open Device Manager…


The server that has multiple CPUs with different CPU revision and stepping is no boot after Hyper-V role is enabled

Symptom: You recently install a Windows Server 2008 R2 and patched SP1. The server (typically HP server) has multiple Intel CPUs, e.g. two Intel (R) Xeon(R) CPU 5160 3.00GHz. You then enable the Hyper-V role, it required a reboot. But after reboot, the system didn’t boot up, it just stayed in black screen. Root cause: Although the…

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