WSUS – Update (2419640 and 967723) failed to install

Some users reported the update failed installation (through Windows Update or WSUS). For example, 2419640 and 967723.



The installation will fail with error 0x80070490 or 0x800b0100 or 0x80080005

Sometimes, the event log shows an event id 4375 Servicing:

Windows Servicing failed to complete the process of setting package KB967723 (Security Update) into Installed(Installed) state

followed by event id 20 WindowsUpdateClient:

Installation Failure: Windows failed to install the following update with error 0x80070490: Security Update for Windows Server 2008 x64 Edition (KB967723).

But manually install this hotfix is success.



1. Try manually install this hotfix.

2. Follow KB 958044 to resolve "0x80070490" error

958044 You receive a "0x80070490" error code when you use Windows Update or Microsoft Update Web sites to install updates;EN-US;958044

There are also blogs out there on this that have you going through the registry deleting references to the update:

3. Follow KB 956702 and 2006291 to resolve "0x800B0100" error

956702 Error message when you try to use the Windows Update or Microsoft Update Web sites to install updates: "0x800B0100"

2006291 Error message When You Bring up the Server Manager Console and click on Add / View Roles: "0x800B0100"

4. Follow the below steps to resolve "0x80080005" error:

Do these steps from an elevated CMD prompt:

net stop wuauserv
cd %systemroot%SoftwareDistribution
ren SoftwareDistribution SoftwareDistribution.old
net start wuauserv

Download update manually, and attempt to install form download.

If still fails, run:

sfc /scannow from an elevated command prompt as well.

Reboot and try manual update again



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