Known issues with User Account Control (UAC)

Known Issues and Resolutions

Known issues and resolutions



Unable to install some ActiveX controls in Internet Explorer

Launch Internet Explorer elevated by clicking the Start button, and then pointing to All Programs. Right-click Internet Explorer and select Run as administrator. Next, perform the ActiveX installation. Exit this instance of Internet Explorer and start a new instance running as a standard user to continue.

Non-administrator users cannot create files on the system root drive, for example, c:

By default, Windows Vista redirects any writes to protected areas (E.G. C: and C:%systemroot%) to the currently logged-on user's profile.


Create files and folders in the user’s profile (under users(user) or userspublic).


Right-click Command Prompt and select Run as administrator. Create the directory from the elevated command window.

Setup detection may not detect all setups

Run the setup.exe elevated. See the section Marking an Application that Requires a Full Administrator Access Token.

No elevation prompts from command windows

Launch the program by clicking the Start button and then pointing to Run.

Unable to run an .msi file to install an add-in for Visio 2007

1. Open the .msi file in an MSI editor. For example, use the Orca MSI Editor that is provided in the Microsoft Windows Software Development Kit (SDK). 


For more information about the Windows SDK, visit the following Microsoft Web site: 

2.  Open the .msi file in the MSI editor. 

3.  Locate the Custom Action table. 

4.  Locate the VisSolPublish_BumpVisioChangeId custom action, and then change the type to 3622. 

5.  Save and then close the .msi file.

Error message “Hook cannot be created” is received while running .Net Framework 1.1-based applications

Install hot fix in article 925168

The "Add" and "Remove" commands on the Drivers tab are unavailable on a remote Windows Vista-based print server

1.  Click Start , type regedit in the Start Search box, and then click regedit in the Programs list.


If you are prompted for an administrator password or confirmation, type your password or click Continue. 

2.  Expand the following subkey: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows

3.  Click System, right-click LocalAccountTokenFilterPolicy, and then click Modify. 

4.  In the Value data box, type 1 , and then click OK. 

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