Launch “clean” Internet Explorer 7 in Windows XP or in Windows Server 2003

When Internet Explorer 7 includes an add-on, Internet Explorer may exit immediately. This problem may occur if an add-on conflicts with Internet Explorer.


To resolve this issue, start Internet Explorer with add-ons disabled. To do this, click Start, click Programs, point to Accessories , point to System Tools, and then click Internet Explorer (No Add-ons).


If you start Internet Explorer with add-ons disabled, you may find that this resolves the issue. Then, you can locate and disable the add-on that conflicts with Internet Explorer. To do this, follow these steps:


1.  Start Internet Explorer. 

2.  On the Tools menu, point to Manage Add-ons, and then click Enable or Disable Add-ons. 

3.  In the Manage Add-ons dialog box, click an add-on. 

4.  Under Settings, click Enable, and then click OK. 

5.  Restart Internet Explorer.

If the problem occurs, the add-on that you recently enabled conflicts with Internet Explorer.  

6.  Repeat steps 1 through 5 until you locate the add-on that conflicts with Internet Explorer.

Then, disable the add-on.

Comments (5)

  1. Glen Lakes says:

    The Manage Add-ons box is grayed out when I start with Add-ons disabled so I can’t check to see which add-on is causing the problem.

    Can you help?

  2. David Assef says:

    in tools menu of internet explorer Manage Add-ons is disabled. Evry thing a read to fix it says go to tools menue Click Manage Add-ons and … But Mange Add-ons is completely disabled and I can not click on ot

  3. Me says:

    same with me, Manage Add-ons option disabled, Please if someone knows how to fix this, write back to … can not MANAGE the add-ons. Thanks

  4. Jane Cecelski says:


    I cannot find an Internet Explorer update for my Windows XP computer.

    I don't understand why I should have to switch to Google Chrome to get an updated browser.

    I don't intend to update my operating system, because the one I have suits me.

    Please explain why you are not issuing an update for Microsoft Internet Explorer that is compatible with Windows XP.