Exchange Analyzer Tools Success Stories from Microsoft PSS

The Microsoft Exchange Analyzer Tools, including Exchange Performance Troubleshooting Analyzer (ExPTA), Exchange Mail Flow Analyzer (ExMFA), Exchange Disaster Recovery Analyzer (ExDRA), are designed and developed to help troubleshooting various problems for customers running an Exchange Server environment. The following article shows a quick summary of the tools’ functions and provides some Microsoft Product Support Services…

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Backup and Recovery Best Practices for Windows Server 2003

Server Cluster is a Microsoft technology to provide high availability on Windows platform. Though Server Cluster is very stable, it’s always recommended to have a backup in case any unexpected incidents occur, such as power outages or storage corruption. Please refer to the article below for how to back up and restore Sever Cluster in…

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The comprehensive technical articles and best practice of Windows Time

Microsoft has put together a comprehensive and technical article Windows Time and the W32TM service explaining how the Windows Time service works and how the time on desktop machines is synchronized with the server. There are some best practices that you need to consider as tips as well as a comprehensive troubleshooting section at the end of…

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Avoid Two Scenarios When Deploying Live Communications Server 2005 Enterprise Edition

During the deployment of Live Communications Server 2005 Enterprise Edition, there are several scenarios that should be avoided. These scenarios are not supported by Microsoft. Here are two of them:   Scenario 1: Live Communications Server Backend database and Live Communications server Front end server are installed on the same server.   Scenario 2: When…

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Cannot add delegate after applying update 913807

Recently, some customers could not add additional delegates after applying Outlook Update 913807. If they try to add a delegate in Outlook, the following error message appears: “The delegate settings were not saved correctly. Unable to activate send-on-behalf-of list. You do not have sufficient permission to perform this operation on this object”. Removing update 913807…

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Tons of paper only with a date is printed due to theW32.Looked.AH virus

Some shared printers print tons of pages containing only a date unexpectedly. It may be caused by Virus W32.Looked.AH (rundl132.exe) . This virus  has the following symptoms: a.       Shared printers print a lot of pages containing only a date. b.       The “rundl132.exe” and “logo1_.exe” files exist in the %windir% folder. c.       Dll.dll file exists in…

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Windows XP-based computers that were installed by using a Volume License product key might be marked as non-genuine

Recently some Microsoft Windows XP-based computers might start to fail the Windows Genuine Advantage (WGA) validation process, or the Windows XP-based computers might be reported as being non-genuine. You can take one of the solutions below to solve it: l          Manual steps to update the WGA Data.dat file on a single computer To update the…

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Regarding AdminSdHolder

Windows 2000 and 2003 both contain protected groups, called AdminSdHolder. AdminSdHolder is used to control the permissions of user accounts that are members of the built-in Administrators or Domain Administrators groups. Protected Groups are groups that Windows protects from unnecessary changes.  In some instances, this process can confuse people, even causing some unexpected behaviors when…

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Messages delivery performance is slow after you configure delivery restriction based on distribution groups

What is the symptom? In Exchange 2000 or 2003, when you have a delivery restriction based on distribution groups set on your connectors or recipients, message delivery to local mailboxes and to external recipients is slower than normal. Messages may be backed up in the “Messages Awaiting Directory Lookup” queue and/or “Messages Waiting to be…