metro app fails to connect the Internet due to proxy settings

Symptom: You may find you cannot connect to any website or online service with a metro app, it fails due to proxy settings. If opening up the desktop version of IE it reads the proxy settings and connects properly. However, the metro IE or other metro apps fail to connect to the internet unless unchecking…

3

You may experience that DVD drive is not recognized in Windows 8

Symptom: After you install Windows 8, you may find the CD/DVD drive is not recognized.   Resolution: 1. Run Command Prompt as an  Administrator. Type cmd in Windows 8 Metro UI and press cltr+shift+enter 2. Type following and say enter reg.exe add “HKLM\System\CurrentControlSet\Services\atapi\Controller0” /f /v EnumDevice1 /t REG_DWORD /d 0x00000001 3. Reboot the system 4….

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Enabling Hyper-V feature in Win8 CP causes failure to boot

Symptom: You installed Windows 8 CP. The Win 8 is running very well. Then you install Hyper-V role.  After the install is complete, it reboots and gets hung at the start of the Windows boot process where the beta fish shows up.  The splash screen typically has a circle of dots.   Resolution: Try the following workaround: –…

1

Metro apps won’t start under Windows 8 CP

Symptom: You upgraded from Windows 7 Pro to Windows 8 Consumer Preview, but found the Metro apps won’t start when clicked. Sometimes, the app appears to start, the screen fills up with a green background with the app logo centered, but nothing happens afterwards. You might find the following events when starting Metro Apps: EventId 10010…

1

Unable to install any roles or features in Windows Server 8 Beta

Symptom: You installed the Win8 Server Beta without issue, but you are unable to install any roles or features like Hyper-V role. It just fails, no events in the Event Log. You can install Hyper-V role through powershell (e.g. Dism /online /enable-feature /featurename:Microsoft-Hyper-V), but you can not start any VM you created.   Resolution: This is a known issue with…

1

Error: “We are not sure what happened, but couldn’t finish installing windows 8 Consumer Preview. We’ve set your PC back to the way it was right before you started.” when you try to install Windows 8 (CP)

Symptom: Customers installed Win8 and got the following error: “We are not sure what happened, but couldn’t finish installing windows 8 Consumer Preview. We’ve set your PC back to the way it was right before you started.”   Resolution: Running setup from the root of the media within an existing Windows installation assumes that you…

0

Error: "We couldn’t create a new partition or locate an existing one. For more information, see the Setup log files." when you try to install Windows 8 (CP)

Symptom: You try to install Windows 8 (CP), and encountered the following error: “We couldn’t create a new partition or locate an existing one.  For more information, see the Setup log files.”   Resolution: Try to following methods: 1)Check if you have an SD Card in the system. If you do, you remove it and…

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You cannot backup a VHD to a network share which is a local drive

Symptom: When you backup a VHD to a network share which is a local drive, it may fails with the following error: The backup operation to \serverb$dailya is starting.Creating a shadow copy of the volumes specified for backup…Creating a shadow copy of the volumes specified for backup…The backup of volume System(C:) could not be completed. …

1

‘Turn off the display’ keeps resetting itself to 20 minutes in Windows 7

This is an interesting issue of Windows 7. Some customers reported that in the Power Options they have chosen ‘Never’ for ‘Turn off the display’. However it keeps resetting itself to 20 minutes. After further investigation, it was proved to be a compatibilty issue of HD Tunes Pro. That software is for hard drives testing and…

2

Error Code 0x80070424 with Windows Firewall and "Base Filtering Engine Service" Not available in services database list.

Recently, many customers reported the Windows Firewall issue. This seemed to be caused by a wide spread malicious application. Symptom: The error message “Windows Firewall can’t change some of your settings. Error code 0x80070424” will pop up when you try to change the Windows Firewall settings. In the meantime, when you restart the system, it…

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