2007 Chart Crashes or Hangs after Office 2007 SP2 or Feb/April CU Applied

WE MOVED!!! See this post on our new blog for the latest on this issue. An issue has recently been discovered in PowerPoint 2007 where the application will hang while working with a 2007 chart object (not the legacy MS Graph chart). The PowerPoint product team is aware of this issue and a fix is…


We now have a KB (961223) for the "No Disk" error in Word/PowerPoint

If you’re getting this error: “There is no disk in the drive. Please insert a disk into drive D:.” *In this case drive D is the CD-ROM drive and PowerPoint is the application you’re starting.   See this knowledge base article http://support.microsoft.com/kb/961223


Finding useful crash data and Windows Error Reporting (WER)

Also check out http://blogs.msdn.com/wer/pages/faq.aspx#weronpc Application Log Whenever an application crashes (faulting application) you should get the message <application name> stopped working. Once that occurs the crash details get logged in the Application Log as an Error event. If the report is sent to Microsoft the Application Log will also have an Information event that contains a…