In this session, we will take a detailed look at how Service Manager integrates with Operations Manager (SCOM) and Configuration Manager (SCCM) to help you to more effectively manage systems in your data center, learn how to define and manage business services, manage change to those services and create incidents when components fail or degrade.
Speaker: Nigel Cain, Senior Program Manager
Nigel Cain is a Senior Program Manager in the Virtualization & Datacenter Management team responsible for driving customer focused design and development efforts. His primary product responsibilities include System Center Service Manager and System Center Virtual Machine Manager. Nigel joined Microsoft in 1998 as technical consultant and moved into a Program Management role in 2003. Since then he has worked on a number of different products and initiatives but his primary focus has always been on solutions that make Microsoft technologies easier to manage
Agenda Thuesday, January 19, 2010
- 18:00 Registration and lunch
- 18:45 Welcome
- 19:00 System Center Service Manager Integration by Nigel Cain
- 21:00 Q&A and drink