App-V “Application is not working as expected” Troubleshooting Check List

Hello everyone, John Behneman here again. The purpose of the article is to highlight some very simple OSD file edits/tweaks that can potentially fix a large number of most common issues we see here in product support. Chances are you can save yourself a lot of time and money if you try these simple troubleshooting…

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How to run Process Monitor (ProcMon) inside the App-V virtual environment

Hi everyone, Mark Stanfill here. Running Process Monitor (ProcMon) to troubleshoot Microsoft Application Virtualization (App-V) client issues such as missing files, access denied errors or other file and registry-based issues is sometimes necessary to successfully package an application. This post details a simple method to allow you access inside the App-V virtual environment (bubble) for…

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Troubleshooting 04-0000180C / 6156 Errors in Microsoft Application Virtualization

Here’s a new Knowledge Base article we published today. This one talks about troubleshooting an issue where attempting to upgrade a package in Microsoft Application Virtualization (App-V) fails with error 04-0000180C: ===== Symptoms Attempting to upgrade a package in Microsoft Application Virtualization (App-V) fails with error 04-0000180C:   C:\Program Files (x86)\Microsoft Application Virtualization Client>sftmime.com add…

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How to troubleshoot applications failing to stream from an App-V management server

Here’s a new App-V KB article we published today. If you ever need to troubleshoot issues where a client fails to stream a virtualized app from the App-V server then there’s no better place to start than right here: ===== Summary This article covers how to troubleshoot virtualized applications in Microsoft Application Virtualization (App-V) that fail…

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How to troubleshoot failures when refreshing the publishing server on an App-V client

Here’s a new App-V KB article we published this today. If you ever need to troubleshoot client refresh issues with an App-V server then there’s no better place to start than right here: ===== Summary This article covers how to troubleshoot failures when refreshing a publishing server on a Microsoft Application Virtualization (App-V) client. Refreshing…

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New KB: Recommended antivirus or antimalware exclusions when troubleshooting Application Virtualization (App-V) client issues

Just a quick note to let you know about a new Knowledge Base article we just published.  This one discusses the AV exclusions you should implement when troubleshooting App-V client issues: ===== Summary The purpose of this article is to provide information about directories that should be excluded on Microsoft Application Virtualization (App-V) clients if…

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App-V Fix: Streaming RTSP may fail with the Citrix Netscaler Load Balancer

Hi everyone, Steve Thomas here and today I wanted to talk about a recent issue where streaming may fail when using a Netscaler load balancer.  Load balancers are common when using App-V in an RTSP streaming mode (one that leverages either the management server or the streaming server), however on some third-party load balancers special…

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How to fix the “application took too long to be ready to interact with the user” 04-000041E error

Hi everyone, John Behneman here, I’m a Support Engineer on the System Center Virtualization team and I wanted to show you how to quickly and easily fix an issue you might see with some Java based applications when sequenced (virtualized) with Microsoft App-V.  So let’s say you sequence a Java based application like Libre Office,…

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Problem Notification and Automated Best Practices in the App-V 4.6 SP1 Sequencer (Part 1)

In previous versions of the Microsoft Application Virtualization (App-V) Sequencer, there was little to no built-in guidance from the Sequencer around potential problems or following best practices. With the new Microsoft App-V 4.6 SP1 Sequencer, automated best practices and problem notification throughout the sequencing process help ensure a higher rate of successful sequencing. In part…

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