Support for applications virtualized with a 3rd party sequencer in a Microsoft Application Virtualization (App-V) environment

Below is a clarification of our support statement regarding applications virtualized with a 3rd party sequencer used in conjunction with Microsoft Application Virtualization (App-V): Microsoft Application Virtualization allows for the usage of applications sequenced by 3rd party sequencing products in App-V environments and Microsoft will provide support for App-V environments that contain these application packages…

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App-V and support for applications with custom shell extensions

Microsoft Application Virtualization does not support applications that use shell extension handlers implemented with a custom dynamic-link library (DLL). The reason that APP-V cannot support applications with custom shell extensions is that this would require providing Windows Explorer access to the virtual environment.  Shell extensions are sometimes referred to as Shell integration. Some applications allow…

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App-V 4.5 Release Notes

Just a quick FYI that the App-V 4.5 Release Notes are now available online at http://technet.microsoft.com/en-us/library/cc817171.aspx.  We recommend that you read these Release Notes thoroughly before you install the Application Virtualization Management System as these Release Notes contain information that you need to successfully install the Application Virtualization Management System. The Release Notes contain information…

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New Microsoft Licensing and Support for Virtualization

This isn’t necessarily SoftGrid or App-V specific but since it’s virtualization related I figured you would want to be aware of this, especially since it involves changes to our support policy.  My own personal one line summary would be that if you’re running one of the applications mentioned in KB957006 then you’ll get the same…

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High pool memory usage on TS based SoftGrid clients under heavy load

I have been on site with a few customers lately and a common issue I have been seeing is high pool memory usage. This may manifest itself in user’s PKG files being written out as 0KB files and causing launch failures the next time the app is used. It can also cause 2020 or 2019…

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SoftGrid 4.1 SP1 and 4.2 HFRU2 Now Available

I am pleased to announce public availability of SoftGrid 4.1 SP1 and 4.2 HFRU2. This cumulative update for SoftGrid v4.1 SP1 and v4.2 provides the latest updates to SoftGrid.  In addition to stability improvements, this update contains the following changes: The log level of the "Error reading from socket" message is now Debug. Therefore, the…

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Announcing a Couple Changes in Regards to Microsoft SoftGrid Support

Please be aware of the following changes in regards to SoftGrid on http://support.microsoft.com Customers can now submit SoftGrid cases online through Microsoft Premier Online (https://premier.microsoft.com) and the Online Assistance Support pages. The SoftGrid solution center on support.microsoft.com: http://support.microsoft.com/ph/12357 This page has been up for a while but now also has a link added to it…

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