Announcing a Couple Changes in Regards to Microsoft SoftGrid Support
Please be aware of the following changes in regards to SoftGrid on https://support.microsoft.com
Customers can now submit SoftGrid cases online through Microsoft Premier Online (https://premier.microsoft.com) and the Online Assistance Support pages.
The SoftGrid solution center on support.microsoft.com:
https://support.microsoft.com/ph/12357
This page has been up for a while but now also has a link added to it under "Need More Help?" which points to the pages to obtain SoftGrid support.
The Online Assistance Support Option Pages
https://support.microsoft.com/select/default.aspx?target=assistance&ln=en-us
Select the “More Windows… ” and you will find SoftGrid under “Add-on Programs”. Other language locales of these web pages will be updated over the next couple of days.
The support page for SoftGrid for Terminal Services is:
https://support.microsoft.com/oas/default.aspx?gprid=12389
The support page for SoftGrid for Windows Desktops is:
https://support.microsoft.com/oas/default.aspx?Gprid=12352
J.C. Hornbeck