System Center Service Manager / Operations Manager Management Pack and Naming Convention Best Practices

Every engagement I do, I end up discussing management pack best practice.  In Operations Manager it is a simpler answer, but in Service Manager, it can become a philosophical discussion with different answers and possibilities, often each with valid justifications, so this blog post outlines some of the approaches, guidelines and pros and cons.  Think…

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Using Built-in System Center Service Manager Relationships in System Center Orchestrator

A common integration scenario is the need to allow an end user of the portal to select a user, and then have orchestrator do something with the user that was selected. For example, lets say you have an onboarding new hire request, and you want the end user filling out the request to select who…

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Operations Manager 2012 Dashboard Widgets

I wrote this as a reference for the Out of the box (OOB) Widgets in Operations Manager 2012 SP1.  This is intended to help in putting together custom dashboards using the OOB functionality. A great example of putting this all together can be downloaded here http://blogs.technet.com/b/momteam/archive/2012/06/12/free-windows-server-2008-dashboards-for-opsmgr-2012-and-tool-to-help-create-your-own-customized-dashboards.aspx  (Download and import the Xml management packs – Windows.Server.Summary.Dashboard.xml…

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Microsoft Management Summit (MMS) 2013 Video Recording Catalog

All these recordings can be accessed on the MSDN / Channel 9 website. This post organizes the sessions by product / technology  to try and make it easier to find what you’re looking for!  Where a combination or the integration between products is a focus, I have duplicated the links in the appropriate sections. Also,…

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System Center 2012 – Service Manager (SCSM) : Useful Links, Guidance and Resources

After all my customer engagements, I tend to share a long list of Links, Resources and Guidance.  I though it was waaaayy time that I blogged a list like this, so here it is! VERSIONS AND UPDATES List of Build Numbers http://social.technet.microsoft.com/wiki/contents/articles/4226.list-of-build-numbers-for-system-center-service-manager.aspx History: SCSM 2010 CU1 http://support.microsoft.com/kb/983572 (oct 2010) CU2 http://support.microsoft.com/default.aspx?scid=kb;EN-US;2193861 (oct 2010) 7.0.5826.875 CU3…

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My Experience of Upgrading to Service Manager 2012 SP1 from Service Manager 2012 RTM

  Last week, System Center 2012 SP1 became generally available – Download, New Features and release Details available  here.   The day after release, I assisted a customer in upgrading successfully from System center 2012 – Service Manager to System Center 2012 SP1 – Service Manager, and I wanted to share my observations together with some…

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