Missed TechEd 2012? Don’t miss out on the content!

In my travels I’ve found that a lot of people don’t know that the TechEd sessions were recorded and are available FOR FREE to watch on-line or download So, if you couldn’t make it to the Gold Coast in September, or even if you did make it but found you had to miss a session…

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Exchange+Outlook+Mobile Devices+PAs+Executives=Sadness for the IT Admin

[updated 9th May 2013 with additional content] In my role, I see a lot of different issues that customers face. Not just my customers past and present, but through talking to my colleagues about their customers. Over time, you do start to see some issues that occur time and again… and again… and again. Sometimes this…

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Technical Case Study – How Microsoft IT used a WDRAP engagement to improve desktop performance

A key part of what we deliver in Premier Support are Risk Assessment Programs around a specific technology. To describe these engagement in one sentence, they are designed to help us assess the current state (people, process and technology) and give us a roadmap for remediation with a goal of improving the way the service…

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First it was ‘Gmail Man’, now it’s ‘Tad from VMlimited’..

I’m loving the fact that we are creating these amusing videos to take pot-shots at our competitors. In case you had seen it, first there was the ‘Gmail Man’ video (promoting Office 365 over Google Gmail): https://www.youtube.com/watch?v=yXqrTfOWx60 and this week, to coincide with VMware’s VMworld, we released this one: https://www.youtube.com/watch?v=hewedqvSWaI which let’s us follow the…

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What is Premier Support? But don’t bore me OK?

The Microsoft UK subsidiary has a great 2min 17sec stick-figure video that does a great job of explaining what Microsoft Premier Support is all about is a fun non-boring (IMHO) fashion. Premier Support – Animated Slideshow http://www.microsoft.com/showcase/en/gb/details/2c708e45-71a7-46d3-81d6-88ab9c749d74     [Video]

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VMware VTAX, Windows Server “8” Hyper-V, and Hyper-V Replica

Jeff Woolsey recently posted an article that is well worth reading, primarily about the VMware VTAX and showing some examples of licensing cost comparisons of common VSphere 5.0 configurations vs. Hyper-V, but also talking about some of the new features of Windows Server “8” Hyper-V, namely Hyper-V Replica. You’ll find the article on the Microsoft…

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Installing Windows Service Pack (and some updates) fails on DPM Servers

I’ve had two customers recently run into the issue of the installation of SP1 for Windows Server 2008 R2 failing on their Data Protection Manager (DPM) servers (in this case, DPM 2010 but same would apply to DPM 2007). The problem arises because during the installation, driver-servicing will enumerate the driver information in the registry. There…

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ZOMG! The super important <snarf> system is running on an evaluation version of SQL Server and it’s about to expire!!!

I run into this about once every 18 months.. my customers are all pretty smart and ‘don’t do dumb stuff’ like this but inevitably some company acquisition or rogue division that lived outside of the jurisdiction of central IT presents this scenario. Because we don’t have a consistent story across every single product I can…

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Which software vendor has the most reported vulnerabilities? You might be surprised….

Secunia’s Half Year Report 2010 has some results that surprised me, and I’m sure it’ll surprise many others. Microsoft historically used to get beaten up a lot about security vulnerabilities and Apple and their fanbois love to say that PCs get more viruses than Macs. Well, this report has some surprising results. So, which vendor…

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Windows Live Essentials Beta now available

Just an FYI that the new look Windows Live Essentials stuff (Windows Live Photo Gallery, Movie Maker, Mail, Writer, Messenger and the new Live Sync) is available in public beta. I’ve been using it for many months now and highly recommend it. Just be aware that if you use Live Mesh this will remove it and…

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