Continued Credentials Prompt in Entourage Connecting to Exchange Mailbox

In this blog I wanted to talk about an issue which we have seen enough number of times working with our enterprise customers that it warrants a blog. IssueWhen connecting to an Exchange mailbox Entourage user sees the following error repeatedly. User enters correct credentials (username, password & domain) but same error comes back again…

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E-mail Download Issue in Entourage With Exchange 2007 on Windows 2008

In this blog post I wanted to talk about another new issue being experienced by our customers who are working with Exchange 2007 on Windows 2008. Windows Server 2008 is the key here as it relates to IIS 7 (Internet Information Server) and it’s default security restrictions. IssueUsing Entourage for Mac (2004 or 2008) while…

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Parts of Hyperlink After Ampersand Sign Are Stripped in Entourage 2008

Update: The fix for this issue has been released in the 12.1.2 Update for Office 2008 for Mac.  Here is another known issue we are working to fix these days. IssueEntourage 2008 users are reporting that it is stripping parts of hyperlinks (URLs) in messages they receive from other users. It always strips parts of…

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SSL Warning Issue in Entourage 2008

Update 1: The fix for this issue has been released in the 12.1.2 Update for Office 2008 for Mac. See ‘Improvements for Microsoft Entourage 2008 for Mac’ section in KB 956344. Update 2: The fix for a subsequent ‘CNAME’ entry issue discussed in the comments section of this blog post has been released in the 12.1.3…

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DST Workaround for Entourage 2004 & 2008 Users in ANZ

Update: The fixes for this issue have been released in 11.5 (Entourage 2004) & 12.1 (Entourage 2008) Updates for Office for Mac. I wanted to quickly provide this workaround to the users of Entourage 2004 & 2008 in Australia & New Zealand (ANZ) time zones until Microsoft releases fixes thru updates at Mactopia website. IssueWhen…

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