Current Status

Hello Everyone, This blog is not being updated anymore as I have moved to another team (Exchange Product Quality) and job (Program Manager for Exchange CAS) at Microsoft. As you can guess from words in paranthesis, I still work for Exchange but my concentration is not on Entourage or Outlook for Mac, rather on Exchange Client…

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How To Setup Exchange 2007 Account Automatically in Entourage 2008 Thru Autodiscover

Entourage 2008 with SP1 can use Autodiscover Service available on Exchange 2007 Server to configure your Exchange account automatically. In this post I will talk about this new feature from Entourage user perspective. I have also recorded a screencast to actually show you how you can do it in Entourage 2008. Please keep in mind…

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Continued Credentials Prompt in Entourage Connecting to Exchange Mailbox

In this blog I wanted to talk about an issue which we have seen enough number of times working with our enterprise customers that it warrants a blog. IssueWhen connecting to an Exchange mailbox Entourage user sees the following error repeatedly. User enters correct credentials (username, password & domain) but same error comes back again…

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Parts of Hyperlink After Ampersand Sign Are Stripped in Entourage 2008

Update: The fix for this issue has been released in the 12.1.2 Update for Office 2008 for Mac.  Here is another known issue we are working to fix these days. IssueEntourage 2008 users are reporting that it is stripping parts of hyperlinks (URLs) in messages they receive from other users. It always strips parts of…

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Client Certificate-based Authentication in Entourage 2008

Recently Microsoft released Service Pack 1 (SP1) for Office 2008 for Mac. There are some new features in SP1 for Entourage 2008 users, one of them is ‘Client Certificate-based Authentication’. In this post we will walk thru the setup on server & client sides so that it will be helpful to those who want to…

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DST Workaround for Entourage 2004 & 2008 Users in ANZ

Update: The fixes for this issue have been released in 11.5 (Entourage 2004) & 12.1 (Entourage 2008) Updates for Office for Mac. I wanted to quickly provide this workaround to the users of Entourage 2004 & 2008 in Australia & New Zealand (ANZ) time zones until Microsoft releases fixes thru updates at Mactopia website. IssueWhen…

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How Does Entourage Work?

As my blog is focused on Entourage as an ‘Exchange Client’, let’s start with the most obvious topic which will provide details on how Entourage works with a mailbox on an Exchange Server. This blog will encompass the currently supported versions of Entourage & Exchange Server, i.e. Entourage 2004 & 2008, and Exchange 2000, 2003…

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Entourage 2008 – New Features (Part II)

Now let’s talk about features which are exclusive to Entourage 2008 users in an Exchange organization where they are working with other Outlook users. Some of them, like Calendar features below may also apply to non-Exchange users as well. Calendar FeaturesEntourage 2008 contains several new features and improvements in the area of event & calendar…

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Entourage 2008 – New Features (Part I)

Since the release of Entourage 2008 for Mac, I have been watching the newsgroups, blogs and forums and I see one request more than any other which is to have a comprehensive list of features in Entourage 2008. In this blog I will try to provide exactly what our customers and Entourage users are looking…

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Content Conversion Issue with Exchange & Entourage

Lately a lot of our professional and premier customers are running into the ‘content conversion’ issue due to mailbox moves they perform for Entourage users. I will be talking about that in this blog. Issue:After you move an Entourage 2004 user’s mailbox on server side using ‘Move Mailbox’ wizard in Exchange 2003 Server, you see…

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