Current Status

Hello Everyone, This blog is not being updated anymore as I have moved to another team (Exchange Product Quality) and job (Program Manager for Exchange CAS) at Microsoft. As you can guess from words in paranthesis, I still work for Exchange but my concentration is not on Entourage or Outlook for Mac, rather on Exchange Client…

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How To Setup Exchange 2007 Account Automatically in Entourage 2008 Thru Autodiscover

Entourage 2008 with SP1 can use Autodiscover Service available on Exchange 2007 Server to configure your Exchange account automatically. In this post I will talk about this new feature from Entourage user perspective. I have also recorded a screencast to actually show you how you can do it in Entourage 2008. Please keep in mind…

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Continued Credentials Prompt in Entourage Connecting to Exchange Mailbox

In this blog I wanted to talk about an issue which we have seen enough number of times working with our enterprise customers that it warrants a blog. IssueWhen connecting to an Exchange mailbox Entourage user sees the following error repeatedly. User enters correct credentials (username, password & domain) but same error comes back again…

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E-mail Download Issue in Entourage With Exchange 2007 on Windows 2008

In this blog post I wanted to talk about another new issue being experienced by our customers who are working with Exchange 2007 on Windows 2008. Windows Server 2008 is the key here as it relates to IIS 7 (Internet Information Server) and it’s default security restrictions. IssueUsing Entourage for Mac (2004 or 2008) while…

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Understanding How You Use This Blog

Hello Readers,Here is a guest post from our director who needs your input which will help us in making these blogs better. Thanks for your time! ————————————————————— Greetings Blog Readers,My name is Ed Jolly, and I am a director in the Commercial Technical Support (CTS) organization at Microsoft. I am here to request a few…

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Parts of Hyperlink After Ampersand Sign Are Stripped in Entourage 2008

Update: The fix for this issue has been released in the 12.1.2 Update for Office 2008 for Mac.  Here is another known issue we are working to fix these days. IssueEntourage 2008 users are reporting that it is stripping parts of hyperlinks (URLs) in messages they receive from other users. It always strips parts of…

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SSL Warning Issue in Entourage 2008

Update 1: The fix for this issue has been released in the 12.1.2 Update for Office 2008 for Mac. See ‘Improvements for Microsoft Entourage 2008 for Mac’ section in KB 956344. Update 2: The fix for a subsequent ‘CNAME’ entry issue discussed in the comments section of this blog post has been released in the 12.1.3…

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Client Certificate-based Authentication in Entourage 2008

Recently Microsoft released Service Pack 1 (SP1) for Office 2008 for Mac. There are some new features in SP1 for Entourage 2008 users, one of them is ‘Client Certificate-based Authentication’. In this post we will walk thru the setup on server & client sides so that it will be helpful to those who want to…

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DST Workaround for Entourage 2004 & 2008 Users in ANZ

Update: The fixes for this issue have been released in 11.5 (Entourage 2004) & 12.1 (Entourage 2008) Updates for Office for Mac. I wanted to quickly provide this workaround to the users of Entourage 2004 & 2008 in Australia & New Zealand (ANZ) time zones until Microsoft releases fixes thru updates at Mactopia website. IssueWhen…

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How Does Entourage Work?

As my blog is focused on Entourage as an ‘Exchange Client’, let’s start with the most obvious topic which will provide details on how Entourage works with a mailbox on an Exchange Server. This blog will encompass the currently supported versions of Entourage & Exchange Server, i.e. Entourage 2004 & 2008, and Exchange 2000, 2003…

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