What Telcos talk about when they talk about cloud?

Recently I came across this article “What telcos talk about when they talk about cloud”, it’s a short and refreshing one.   Let me share with you just a few insights on the content: Opportunity Managed-service offerings, it’s the way to compete in the marketplace vs. commoditized services Hybrid cloud provides more flexibility Partnerships are key…

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Enterprise Voice Services for Small and Medium Businesses (Hosted Lync 2013)

For the last few weeks I’ve been having discussions with some of my Telco partners about their future plans for VoIP offerings and the integration with Lync. It’s been of great help that the multi-tenant pack for Lync 2013 has been released and been made available for partners to start their Voice deployments, as this has facilitated…

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From e-mail to Unified Communications, from an idea to a reality!! (3/3)

Finally, here is the last part of the series and I hope the most insightful one. To get started The following diagram depicts the server architecture to support up-to 50,000 subscribers for a UC offering, it considers redundancy & high availability for all the server components of the solution:   This architecture is based on…

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From e-mail to Unified Communications, from an idea to a reality!! (2/3)

The Solution By working with Microsoft to deliver robust Hosted Unified Communications (UC) solutions you can be assured that you’re dedicating your most precious resources to the right partner, the right market, and the right solution at the right time. Unified Messaging One inbox for all the communications With Microsoft Unified Communications technologies, email, voicemail,…

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Don’t use your mobile network while calling, use your data connection!!

Consumers have changed the way they communicate, the usage of mobile traffic (calls, sms, etc.) is shifting towards data/IP traffic (e.g., skype, whatsapp, viber, fb messenger, etc.). As a Telco, being ready to embrace this change in the consumer’s behavior is imperative to ensure that ARPU is increased or at a minimum retained, by providing…

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From e-mail to Unified Communications, from an idea to a reality!! (1/3)

The following note -a series of 3- has the intent of providing my definition of MS Hosted UC as an offering and the foundation to build up a commercial model around it. Let’s start.   Overview In a service environment, people need to collaborate in order to provide an outstanding customer experience based on the fast, efficient…

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Exchange 2013 for service providers just got released (multi-tenant)

In efforts to continue enabling our service providers with the right tools and guidance to set up cloud services with MS software, the multi-tenant guidance for Exchange 2013 has just been released. The following article from Greg Taylor (MS PM Lead) highlights some of the considerations of this guide and similarities to the previous version…

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Have we seen the end of "Colocation" services? is Cloud the answer to IT Outsourcing?

I’ve been working with Hosting and Service providers for few years now, continuously hearing the same questions from our partners. And it’s clear that “Colo” is evolving along with Cloud services, and not necessary fading away. Cloud will not be the answer in all the cases, as the need to address different scenarios and IT…

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HMC 4.5 is available now!!! deploy deploy deploy

This weekend the most expected version of HMC was released for service providers to deploy it. With this version, service providers can offer OCS (IM, Collaboration, PC-toPC VoIP) services as part of their online services. At the same time support to Windows 2008 and WSS 3.0 SP1 is included in this solution. You can have access…

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Windows 2008 – online sessions (Videos)

I’m excited with the new changes and functionalities that Windows 2008 will provide to the enterprise and hosters. To mention some of these features, Windows 2008 provides a minimal version of the OS (Server Core – the most efficient Windows version ever), expansion in the capabilities of powershell and how the server can be administered (you’ll…

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