SharePoint Online Support Info

  • Article

Information from the SharePoint Online Support team

Differences between the "Created" or "Modified" date in search results compared to list/library view

There are times when you may observe differences between the "Created" or "Modified" date and how...

Author: Tania M Date: 01/27/2018

External Users trying to accept the invitation get an error message "That Didn't Work"

Note:  This article has been moved to the Global SharePoint Online Support Blog as part of a Global...

Author: Toby B - MSFT Date: 12/30/2017

Sharepoint Online: Searching for files and items using ID does not return expected results

There are times when you may observe different behavior when searching for an item or file in...

Author: Tania M Date: 12/28/2017

Hosting Office365 Content In An iFrame Results In A Non-Seamless SSO Experience

We are used to media rich experiences when dealing with web sites and applications, and expect a...

Author: Toby B - MSFT Date: 12/09/2017

SharePoint Online Search Overview

This Blog post has been moved to a new location:...

Author: Tania M Date: 11/10/2017

Overview of Auditing Options for SharePoint Online Activities

Our customers often request information on where certain actions, functions, and activities are...

Author: Tania M Date: 10/25/2017

Null Changes Do Not Get Updated to SharePoint Online’s User Profile Application

Scenario: John was an employee of Fabrikam, Inc until he resigned to pursue his dream of...

Author: Toby B - MSFT Date: 10/17/2017

Troubleshooting the SharePoint 2013 workflow hidden library

The SharePoint 2013 workflow framework stores workflow artifacts in an out-of-the-box hidden library...

Author: Justin Davis - MSFT Date: 10/13/2017

Contributors: Tony Radermacher[MSFT] and Tania Menice[MSFT] Scenario: When searching for an item in...

Author: Tania M Date: 10/07/2017

Migrating Content to SharePoint Online via PowerShell

This blog comes from guest writer Mike Barrett Migrating data to SharePoint Online is a challenging...

Author: Joshua Clark [MSFT] Date: 09/29/2017

Introduction Certain legacy features in SharePoint Online — Explorer view, for example — leverage...

Author: Toby B - MSFT Date: 09/16/2017

Data migration and SPO service throttling

We have an excellent support article describing how to avoid getting throttled or blocked in...

Author: Justin Davis - MSFT Date: 08/12/2017

I just generated a new Client Secret.  Why can’t I test it?

I was recently engaged in a long running critical case for a customer that exposed some...

Author: Toby B - MSFT Date: 07/26/2017

Updating a User Profile Does Not Update That Information in a Site Collection

ISSUE: After profile properties are updated for a user, the changes are not being updated in some...

Author: Toby B - MSFT Date: 07/26/2017

This blog post has been moved to:...

Author: Tania M Date: 07/25/2017

Sharepoint Online Picture Slideshow Library Web part will no longer rotate automatically without CDN setup

Why did the Picture Library Slideshow Web Part stop rotating!?  A familiar functionality of the...

Author: Sam Larson [MSFT] Date: 06/16/2017

How to find all access apps per site collection in Sharepoint Online

Access Services Retirement  On March 27, 2017, Microsoft announced the retirement of Access Services...

Author: Sam Larson [MSFT] Date: 05/18/2017

Friendly URLs and Search Results

Publishing Portal and Enterprise Wiki sites feature the convenience of Friendly URLs, which work in...

Author: Justin Davis - MSFT Date: 12/09/2016

Auto-Acceleration in SharePoint Online

This article has moved to our new Global SPO Support Blog, located in the Techcommunities!  You can...

Author: Toby B - MSFT Date: 11/07/2016

InfoPath Thresholds with SharePoint Online

InfoPath Forms in Microsoft SharePoint Online gives you the ability to deploy your organization's...

Author: Pramod Balusu Date: 09/19/2016

Handling Ransomware in Sharepoint Online

What is Ransomware or a Crypto Virus? Ransomware is a malware that blocks access to various items...

Author: Sam Larson [MSFT] Date: 09/19/2016