Introducing Engineering Blog for "Microsoft Office 365 Support and Recovery Assistant"

We announced the availability of ‘Office 365 Support and Recovery Assistant’ a couple of months ago here. You can download it from https://aka.ms/snruser. We are now introducing this blog page from the engineering team where you can find the latest additions and other key updates on this toolset.

We are glad to see several of you used it already to solve Outlook issues and gave us good feedback that it’s helping. We also received a lot of feedback on the new solution requirements. We are reviewing every piece of feedback and making continuous improvements. We recognize that there is more to do here and we are working hard to get those solutions to you as quickly as possible. In general, we will be shipping updates on a weekly basis.

We released the tool with a set of solutions for Outlook profile related issues and now expanded to initial versions of solutions for ‘repeated authentication prompts from outlook’ & ‘intermittent connectivity issues with Outlook’ in the last few weeks.

If you haven’t tried this out yet, please give it a try and use its built-in feedback page to share your rating and comments with us. We are listening!

Thank you,

Office 365 Support and Recovery Assistant Engineering Team