EMEA Office 365 Technical Support Resources
Office 365 Support, Troubleshooting & Technical Guidance
How-To Video: OneDrive For Business Step by step (2/6)
In this video we will demonstrate how onedrive works and the different ways of synchronization...
Author: Bruno RR Fernandes Date: 08/05/2016
Short Video: Documents Not Showing On Search Sharepoint
Have you ever had issues with SPO search? Have you ever been in a situation where you can see...
Author: Bruno RR Fernandes Date: 07/27/2016
Support Corner Webcast:Cross Organization / Office 365 Availability 21/07/2016
In this session we will go a little deeper into Cross Organization protocols and service...
Author: Bruno RR Fernandes Date: 07/15/2016
How-To Video: OneDrive For Business Step by step (1/6)
In this video we will demonstrate how onedrive works and the different ways of synchronization...
Author: Bruno RR Fernandes Date: 07/15/2016
Support Corner Webcast: SPO Sharing & Permissions 23/06/2016
In this session we will overview of all the SharePoint sharing & permission options available in...
Author: Bruno RR Fernandes Date: 06/20/2016
Support Corner Webcast: SharePoint Online Administration 16/06/2016
We will take an overview of all the SharePoint Administrator options available on the Admin Panel,...
Author: Bruno RR Fernandes Date: 06/15/2016
Support Corner Webcast: ADFS on O365 (Logging+tracing+Troubleshooting) 02/06/2016
In this session we will go a little deeper into WS-FED sign-in protocol and authentication protocols...
Author: Bruno RR Fernandes Date: 05/31/2016
Support Corner Webcast: How to Read an Advance Message Trace 26/05/2016
We will learn how to collect the advanced message trace, Interpreting advanced message. Why do we...
Author: Bruno RR Fernandes Date: 05/23/2016
Support Corner Webcast: Non Delivery Report (NDR) analysis and diagnostic
In this event we will look deeply under the hood of Non Delivery Report (NDR). We will learn how to...
Author: Bruno RR Fernandes Date: 05/18/2016
Support Corner Webcast: Office 365 Labs (Part 4 of 4) - Skype for Business Online 12/05/2016
In this event we will look under the hood of Skype for Business Online. We will touch several...
Author: Bruno RR Fernandes Date: 05/10/2016
Support Corner Webcast: Office 365 Labs (Part 3 of 4) – SharePoint Online – 28/04/16
In this event we will look under the hood of SharePoint Online and OneDrive for Business. We will...
Author: Bruno RR Fernandes Date: 04/27/2016
Support Corner Webcast: How to read an Advance Message Trace
In this video we will show you how to read an advance message trace using real life scenarios....
Author: Bruno RR Fernandes Date: 04/21/2016
Support Corner Webcast: SPO Search - Quick Troubleshooting - 21/04/2016
The goal of this session is to introduce the SharePoint Online Managed and Crawl Properties, recent...
Author: Bruno RR Fernandes Date: 04/19/2016
Windows Azure Active Directory Sync (“DirSync”) and Microsoft Azure Active Directory Sync (“Azure AD Sync”) are announced as deprecated
Azure AD Connect is the best way to connect your on-premises directory with Azure AD and Office 365....
Author: Fulvio Salanitro Date: 04/14/2016
Short Video – Troubleshooting Cloud PBX with On-Premises PSTN Connectivity
With this video, you will learn how to troubleshoot Cloud PBX with On-premises PSTN Connectivity....
Author: Bruno RR Fernandes Date: 04/13/2016
Support Corner Webcast: Message Header Analysis for Troubleshooting Mail Flow and Spam Issues
In this event we will look deeply under the message header analysis. We will troubleshooting...
Author: Bruno RR Fernandes Date: 04/11/2016
Support Corner Webcast: Office 365 Labs (Part 2 of 4) – Exchange Online – 14/04/16
In this event we will look deeply under the hood of Exchange Online. We will touch several Exchange...
Author: Fulvio Salanitro Date: 04/11/2016
Important notice about certificate expiration for Exchange 2013 Hybrid customers
If you’re running Exchange 2013 and you’ve configured a hybrid deployment with Office 365, this post...
Author: Fulvio Salanitro Date: 04/05/2016
Short Video – Troubleshooting Mobile Devices Connectivity with Fiddler and Network Monitor
[embed]https://www.youtube.com/watch?v=8bEIQd1XsE8[/embed]
Author: Fulvio Salanitro Date: 04/05/2016
Support Corner Webcast: SPO Storage Quota & Management – 07/04/16
The goal of this session is to introduce the storage model in SharePoint Online, the more recent...
Author: Fulvio Salanitro Date: 04/05/2016
Support for cross-premises mailbox permissions
Exchange hybrid deployments NOW support the use of the Full Access mailbox permission between...
Author: Fulvio Salanitro Date: 04/01/2016
Support Corner Webcast: Office 365 Labs (Part 1 of 4) – Identity – 31/03/16
In this event we will look deeply under the hood of Office 365 identities. We will touch all three...
Author: Fulvio Salanitro Date: 03/29/2016
Office 365 Technical Support Resources | SharePoint Online & OneDrive for Business
Online Technical Help & Education - SharePoint Although there is a wide range of published...
Author: paulki72 Date: 03/23/2016
Support Corner Webcast: Cloud Identities (ADFS) – 24/03/16
In this session we will talk about the 3 types of identities we can find on O365 (Cloud Managed,...
Author: Fulvio Salanitro Date: 03/19/2016
Support Corner Webcast: Blocking Malware and Spoof attacks in Office 365 – 17/03/16
Agenda: Antimalware protection in Office 365: Hands-on with troubleshooting a zero-day virus -...
Author: Fulvio Salanitro Date: 03/07/2016
Support Corner Webcast: Hybrid Deployments - 10/03/16
In this session we will talk about how customers can modify and migrate hybrid to Exchange 2016. We...
Author: Fulvio Salanitro Date: 03/07/2016
Support Corner Webcast: Exchange Online Protection
In this Webcast, we will talk about Exchange Online Protection. In particular we will focus on:...
Author: Fulvio Salanitro Date: 02/27/2016
Support Corner Webcast: Mail migration Strategies – 03/03/16
In this session we will talk about all the possible ways to migrate from a mail server (Exchange and...
Author: Fulvio Salanitro Date: 02/27/2016
OneDrive for Business Sync Troubleshooting
Fix OneDrive for Business Sync Problems There are various scenarios that may cause problems with...
Author: paulki72 Date: 02/18/2016
Support Corner Webcast: Outlook connectivity to Office 365 – 25/2/16
In this session we will talk about how to solve the most common issues related to Outlook...
Author: Fulvio Salanitro Date: 02/18/2016
Short Video - How to create and handle an Office 365 Service Request
With this video, you will learn how to create and handle an Office 365 Service Request. Using our...
Author: Fulvio Salanitro Date: 02/17/2016
Short Video - Report Spam & Phishing
This video will help on submitting false negative, false positive spam and even messages to...
Author: Fulvio Salanitro Date: 02/16/2016
Short Video - Internal Relay
This video will show you how to set a domain or a subdomain between an organization that have to...
Author: Fulvio Salanitro Date: 02/16/2016
Short Video - Office 365 Free/Busy
Do you constantly have meetings with a specific company that is from Office 365 and you find...
Author: Fulvio Salanitro Date: 02/16/2016
Support Corner Webcast: Active Directory Synchronization, Domain Management, Federation - 18/2/16
In this session we will talk about how customers can add, verify and manage a custom domain. We will...
Author: Fulvio Salanitro Date: 02/11/2016
Support Corner Webcast: Office 365 Support & Recovery Assistant (SaRA)
What: This webcast introduces SaRA which is an automated tool that can be run by Office 365 users on...
Author: Fulvio Salanitro Date: 01/20/2016
User Re-provisioning
Get-msoluser -userprincipalname xxx@xxx.com | select *objectid You will be provided with a number...
Author: Fulvio Salanitro Date: 01/18/2016
Development Support in Office 365
Developers can learn more about developing Office and SharePoint applications for Office 365 at the...
Author: Fulvio Salanitro Date: 01/18/2016
If my organization is running Exchange Server 2016, do I need a Hybrid Edition key?
No. Exchange Server 2016 includes native hybrid capabilities, so you can connect your Exchange...
Author: Fulvio Salanitro Date: 01/18/2016